Ever-tightening budgets are putting pressure on hospitals to improve their throughput—the time from when patients enter the hospital until they are discharged. Many factors go into ensuring efficient throughput. However, the significant role hospital environmental...
HCAHPS scores are the result of patient satisfaction surveys and account for 25 percent of a hospital’s total performance score. HCAHPS scores are directly tied to CMS reimbursement—the more satisfied patients are, the more Medicare and Medicaid reimbursement the...
According to The Patient Empathy Project, a study conducted by Colleen Sweeney, RN, the most common fears of patients in hospitals and other healthcare settings are: Infection Incompetence Death Cost Mix-Ups Needles Rude doctors and nurses Germs Prognosis...
Hospital environmental services (EVS) technicians face many challenges. Some are obvious, such as the need to clean patient rooms as quickly but thoroughly as possible. Other challenges, however, are subtler and call for a unique skill set that can sometimes go...
By now, most businesses understand that to safely reopen and provide the healthiest environment possible, their COVID cleaning services provider must thoroughly disinfect all surfaces with confirmed or probable COVID-19 contamination. Yet many commercial space owners...
In their eagerness to fight the pandemic, some COVID-19 cleaning services immediately begin selling customers their COVID disinfecting services or their “sanitizing” options. If and when they finally bring cleaning into the mix, it is merely as an afterthought. This...
Why Most Foggers Should Never Be Used for Disinfecting To say there is a lot of misinformation regarding the various types of fogging/misting devices flooding the marketplace since the start of the COVID-19 pandemic would be putting it mildly. These devices have long...
As the world clamors for new and improved solutions for cleaning and disinfection in response to the COVID-19 crisis, a staggering number of products have flooded the market with varying degrees of utility and/or truthful advertising (see our articles on fogging...
The COVID-19 crisis has led to some exciting innovations in the realm of infection prevention. One of these is the use of ultraviolet (UV) light to disinfect surfaces. UV light is a promising technology that has proven effective at eliminating viruses on surfaces both...
The California legislative session ended on October 14th, and as always, it was a busy year for employment and labor laws. Here is a summary of some of the most consequential laws from this year’s session. Please note, all rules go into effect on 01.01.2020 unless otherwise noted.
California-based janitorial workers are entitled to unique protections under the California Labor Code. See below to learn about 3 important California laws that operate to place restrictions on janitorial contractors, give janitorial workers additional protections, and create extra joint-employment liability between a contractor and a client.
Janitorial costs are still one of the largest items on a facility manager’s budget. Year after year, FMs are still being asked to cut janitorial costs and improve the quality of services.
How is this possible?
We have a new technology secret to share with you, that will get you thinking differently about ensuring you are maximizing the ROI for your janitorial costs.
We are happy to announce that Servicon has achieved Tier 2 of Culver City's Sustainable Business Certification. (“CCSBCP”). This certification is designed to help businesses that operate with environmental consciousness to receive public recognition for their efforts....
On October 29, 2018, Servicon was recognized by the LA Business Journal on its list of Influential Family-owned Businesses. It is a great honor to be acknowledged, and we will continue our work changing the face of our industry in every aspect of our business. THE...
Tom Schurman, Chief Technology Officer How did you learn about Servicon? I was introduced to Laurie Sewell (Servicon CEO/President) through a mutual friend. At the time, Laurie was exploring her options to establish strong technology leadership at Servicon. Our...
AB 1978, the Property Service Worker Protection Act, is the most important new legislation to impact the janitorial industry in California. It is the latest California law designed to move the janitorial industry into a modern and transparent service industry....
Smart Healthcare Administrators prioritize housekeeping services for their hospitals because cleanliness is a prime factor in reducing HAIs, promoting safety, and improving patient satisfaction scores. But is the self-management of EVS performance the right focus for...
KPIs (Key Performance Indicators) are three magical letters that can make or break any business decision. The cleaning industry is no different! KPIs help the service provider and facility management team to assess the value of a specific service received. Below we...
The recent news about the sabotage at Tesla shook the business world and reminded us all about the importance of protecting your sensitive information at all levels. As a janitorial company who works with many high-security facilities we feel strongly about this...
The California Labor Commission has found that The Cheesecake Factory and its janitorial contractor are both liable for over $4.5 million in lost wages and fines, the New York Times reports. These fines stem from state findings that the janitorial contractor,...
It’s hard to find a person who has never heard about Internet of Things (IoT). What started as a novel theory is now a concept fully integrated in our everyday life. It is not only our homes and cars that are implementing IoT. Our workplaces are finding a multitude of...
On December 1st Servicon Systems held a special event in honor of 36 field employees who have been with the company for 20+ years. The program included congratulatory remarks from the three generations of the Mahdesian family, an award ceremony and a luncheon for the...
District Manager, Johanna Tomm wins $200 tagline prize – Servicon’s Safe and Healthy Program
