Servicon is pleased to share some exciting news: Our facilities have received the prestigious ENERGY STAR® rating from the U.S. Environmental Protection Agency (EPA).To receive this certification, a building must rank in the top 25% of its kind in energy efficiency....
Insights
Quality Commercial Cleaning Services Require Top Talent
How Servicon attracts, hires, and retains the best workers in the industry It is no secret that the employee turnover rate in the janitorial and commercial cleaning services industry is high. Estimates vary, but one in-depth study found the rate averages 200% but can...
Focused Rounding – EVS for Hospitals’ Commitment to Quality
At Servicon, we developed Focused Rounding because we believe it is an essential component of any effective environmental services (EVS) for hospitals program. This proprietary process helps us validate that EVS is meeting and exceeding the level of service specified...
Patients First Training Program
Studies show that the empathetic treatment of patients can lead to: Faster patient healing Improved adherence to medications Reduced malpractice cases More positive patient outlook Higher patient rating of overall hospital stay. Research indicates that physicians...
Servicon’s EVS for Hospitals Earns Double the Average NPS
Servicon conducts a biannual Client Survey to ensure our environmental services (EVS) for hospitals and other commercial cleaning services are meeting and exceeding our customers' expectations. The Spring 2021 Client Survey yielded a net promoter score (NPS) of 72,...
Smart Facility Makes EVS for Hospitals Smarter
Servicon is constantly looking for ways to enhance and ensure the quality of its environmental services (EVS) for hospitals while streamlining processes for EVS hospital staff. With this goal in mind, Servicon has adopted the innovative Smart Facility Software Suite®....
New UV Technology Ensures the Quality of Servicon’s EVS for Hospitals
Image Source: ecolab.com The use of proper infection-prevention protocols by environmental services (EVS) for hospitals and other healthcare settings is vital. This makes training new hospital and healthcare EVS workers and ensuring all EVS team members are following...
What Hospital Environmental Services Need to Know About C. Auris
Candida auris (C. auris) is a highly infectious yeast—a type of fungus. It is drug-resistant, highly contagious, can live for weeks—if not months—on surfaces, and is often deadly. According to the CDC, more than one in three patients with an invasive C. auris...
The 5 Most Common Types of Healthcare-Acquired Infections
"What are the most common healthcare-acquired infections?" is a question we are asked a lot at Servicon. The answer depends on a variety of factors, such as the environment (hospital surgery rooms vs. non-healthcare, for example) and population (healthy adults vs....
The 4 Types of Total Facility Maintenance
When a company says it offers total facility maintenance, what exactly does that mean? The answer isn’t as easy as one might expect since the duties can vary greatly, depending on the industry. For example, the tasks performed by a hospital environmental services...
Commercial Cleaning Services – Smart Innovations
Before the COVID-19 pandemic, the goal of some commercial cleaning services providers was to have the facility look clean. If it looked clean, most people, including building owners and occupants, assumed it was clean. However, the pandemic turned the spotlight on...
The Importance of Empathy – Stories from the Frontline
On average, environmental services (EVS) technicians spend more time in patients’ rooms than doctors or nurses. Often, finding EVS technicians approachable, patients will express concerns or fears to EVS employees that they may not express to other hospital staff....
Cancer & the Role of Empathy in EVS
When Servicon Operations Manager, Juan Vasquez, walked by a woman sitting in a chair alone, he could tell something was wrong. She looked pale and troubled. Because he worked on the cancer treatment floor of the hospital, Juan knew that it’s likely she just finished a...
Servicon Adopts 4 Industry Innovations
Keeping up with innovative technologies is vital for any successful commercial cleaning services provider. At Servicon, we are always on the lookout for technologies that can increase productivity, protect worker health, are more sustainable, and reduce client costs....
To Disinfect or Not to Disinfect Is Not the Question
Industry Experts React to Updated CDC GuidelinesBy ServiconThe CDC gave us a lot to talk about when it updated its guidelines regarding cleaning and disinfecting best practices to protect against COVID-19. Declaring that the chance of catching COVID-19 from a surface...
Hospital Environmental Services & Throughput
Ever-tightening budgets are putting pressure on hospitals to improve their throughput – the time from patient admittance through discharge. It is a mistake to overlook the significant role hospital environmental services (EVS) can play in the process.
Hospital Environmental Services, Empathy & HCAHPS
Empathy can positively impact hospital patient satisfaction and raise HCAHPS scores. Yet the significant contribution hospital environmental services (EVS) workers with empathy training can make in these areas is often overlooked.
Healthcare EVS – Empathy by the Numbers
The CDC reports healthcare acquired infections (HAIs) account for an estimated 1.7 million infections and 99,000 associated deaths each year. Statistics such as these highlight the importance of hospital environmental services (EVS) workers and their role in infection prevention.
6 Traits of Hospital Environmental Services Technicians
Hospital environmental services (EVS) technicians face many challenges. Some are obvious. Others are subtler and call for a unique skill set. Here are six character traits to look for in new hires and cultivate in your current EVS healthcare team.
How to Choose a COVID-19 Cleaning Services Provider
As a business owner looking to reopen—and stay open—you need to be sure your COVID cleaning services provider uses CDC-approved cleaning and disinfecting best practices. Proper cleaning and disinfection ensure a safe, healthy environment for your customers and staff.
COVID-19 Cleaning Services Must Make a Clean Start
Some COVID-19 cleaning services immediately sell COVID-19 disinfecting services and sanitizing options, disregarding cleaning. Let’s look at what cleaning, sanitizing, and disinfecting are, and why you must clean first.
Clearing the Fog About Foggers
A lot of misinformation surrounds using fogging/misting devices to disinfect. Some companies are employing them with disinfectants not approved for use in this equipment by the EPA and without following CDC guidelines.
Scratching the True Surface of Antimicrobial Coatings
Antimicrobial surface coatings are being promoted as a way to keep your facilities virus-free for up to seven days. Yet the reality is more complicated and, currently, these surfaces provide less of a solution than we might wish.
Turning the Spotlight on UV Light Disinfection
Servicon has partnered with The Infection Prevention Strategy (TIPS) to give us access to a network of top researchers, epidemiologists, and other scientists specializing in infection prevention. This partnership assures all Servicon products, equipment use, and methodologies are science-backed and the information we share has been vetted for accuracy