At Servicon, we developed Focused Rounding because we believe it is an essential component of any effective environmental services (EVS) for hospitals program. This proprietary process helps us validate that EVS is meeting and exceeding the level of service specified...
Servicon conducts a biannual Client Survey to ensure our environmental services (EVS) for hospitals and other commercial cleaning services are meeting and exceeding our customers' expectations. The Spring 2021 Client Survey yielded a net promoter score (NPS) of 72,...
Servicon is constantly looking for ways to enhance and ensure the quality of its environmental services (EVS) for hospitals while streamlining processes for EVS hospital staff. With this goal in mind, Servicon has adopted the innovative Smart Facility Software Suite®....
Image Source: ecolab.com The use of proper infection-prevention protocols by environmental services (EVS) for hospitals and other healthcare settings is vital. This makes training new hospital and healthcare EVS workers and ensuring all EVS team members are following...
Candida auris (C. auris) is a highly infectious yeast—a type of fungus. It is drug-resistant, highly contagious, can live for weeks—if not months—on surfaces, and is often deadly. According to the CDC, more than one in three patients with an invasive C. auris...
"What are the most common healthcare-acquired infections?" is a question we are asked a lot at Servicon. The answer depends on a variety of factors, such as the environment (hospital surgery rooms vs. non-healthcare, for example) and population (healthy adults vs....
When a company says it offers total facility maintenance, what exactly does that mean? The answer isn’t as easy as one might expect since the duties can vary greatly, depending on the industry. For example, the tasks performed by a hospital environmental services...
Before the COVID-19 pandemic, the goal of some commercial cleaning services providers was to have the facility look clean. If it looked clean, most people, including building owners and occupants, assumed it was clean. However, the pandemic turned the spotlight on...
On average, environmental services (EVS) technicians spend more time in patients’ rooms than doctors or nurses. Often, finding EVS technicians approachable, patients will express concerns or fears to EVS employees that they may not express to other hospital staff....
When Servicon Operations Manager, Juan Vasquez, walked by a woman sitting in a chair alone, he could tell something was wrong. She looked pale and troubled. Because he worked on the cancer treatment floor of the hospital, Juan knew that it’s likely she just finished a...
When facilities operate at scale, cleaning should support the same operational standards that guide the rest of the organization. Servicon builds structured programs that protect daily operations, strengthen accountability, and keep environments performing the way they should.