DEIB at Servicon
Diversity, Equity, Inclusion, and Belonging
Empowering People. Thriving Together.
Servicon fosters a more diverse, equitable, and inclusive environment for employees, clients, partners, and communities. We are committed to ensuring every community member feels valued, understood, empowered, and has a greater sense of belonging with opportunities to thrive.
Our DEIB objectives include:
- Attract, promote, and retain a diverse workforce with diversity, equity, and inclusion in all aspects of the employee experience
- Create a workplace culture that embraces and encourages diversity and inclusion, fostering safe spaces for everyone to be their whole, unique selves and where everyone feels they belong
- Expand relationships with diverse partners and vendors to increase opportunities for underrepresented businesses
- Empower our communities with funding, charitable events, and volunteering to promote greater equity in education, health, food, and economic opportunities.
Our DEIB Program Approach
The complexity and nuances of DEIB necessitate an understanding of our company’s current landscape. To achieve this during the initial stage of program development, we’re in the process of selecting a professional third-party expert to conduct a comprehensive assessment, gauge employee feedback, and identify challenges. This baseline data will inform meaningful actions, measurable objectives, and goals to track progress.
Leadership Accountability and Engagement
Servicon’s core values of respect, teamwork, truth, and accountability are the foundation of DEIB. Guided by the Board of Directors and Senior Executive Leadership, our DEIB Council ensures diverse representation and provides invaluable insights that shape our initiatives
For more information, please read our DEIB policy statement.
DEIB Education, Training, and Communication
We view education, training, and continuous improvement as fundamental to our DEIB program, recognizing its pivotal role in cultivating a culture of awareness and inclusivity. Servicon will expand training offerings and forge partnerships with external assessors and community experts to stay abreast of best practices.
Spotlight
Hear from Lucia Owens, Director of Talent Acquisition.
Diversity and inclusion isn’t something new. It started with Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex and national origin, and in recent years, it has been expanded to include equity and belonging. My goal is to ensure we at Servicon are creating a diverse, inclusive, and equitable environment for all, which includes those who may have physical and mental health challenges, as well as people experiencing housing insecurity. Everyone deserves to feel like they belong and are welcomed in an organization, department, and as a valued contributor.
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Our DEIB efforts begin with recruitment activities, ensuring we are posting our opportunities in various diverse organizations and diversifying our interview panels and candidate pools to select our next hire. This isn’t always an easy task, but it is necessary to demonstrate our commitment to all candidates. This creates an ability to cast a wider net while ensuring that we represent the markets in which we operate. We believe that a diverse interview process will lead to hires feeling a sense of natural belonging because they can see themselves in those who interview them.
We need to educate our leaders and clients to further explore talent beyond the standard job description, creating the right culture of diversity, equity, inclusion, and belonging. Some of our best workers are the ones who are overlooked because they are perceived as different. DEIB starts with me, us, and them.
Supporting Women at Servicon
In Servicon’s rich history, women have shaped our leadership landscape. As a women-owned and operated enterprise, we take great pride in celebrating the contributions of women at all levels of our organization.
Women constitute 61% of Servicon’s workforce, with 37% holding managerial positions. Additionally, Servicon boasts a 60% female ownership, with women comprising 80% of our esteemed board members.
Gloria Mahdesian, our company’s Co-Founder and inaugural Chairperson of the Board, laid the foundation for a culture rooted in kindness and respect. Denise Mahdesian Rabinovitch, her daughter, has continued this legacy, and Laurie Sewell, our esteemed president and CEO, is leading the charge today.
Tatianna Williams, EVS Technician
WBENC Certification
In October 2023, Servicon proudly achieved certification as a Women’s Business Enterprise (WBE) from the Women’s Business Enterprise National Council (WBENC). This esteemed recognition from WBENC, known as the pinnacle of certification for women-owned businesses in the United States, is a notable achievement and distinction for our company.
Celebrating Women
As a woman-owned and operated company in an industry traditionally dominated by men, Servicon prioritizes empowering women. We take pride in honoring women’s significant contributions and accomplishments within our organization and providing them with ample opportunities to excel.
Employee Quote
Brandy Owens, Portfolio Manager
“We are a woman-owned and women-operated company. I was mentored by my manager, Johanna Tomm, who was mentored by CEO and President Laurie Sewell. Not only am I a woman, but I am a black woman in a male-dominated industry. Servicon unapologetically creates these paths for women, which is so important. This is not normal in our industry. This is more valuable than anything else.”
Fostering Strong Supply Chain Partnerships
Servicon promotes diversity, equity, inclusion, and belonging in all business operations, including our supply chain. Fostering partnerships with diversified suppliers aligns with our values and contributes to business success.
We identify diverse suppliers and track and report our diversity spend. As we evolve, we enhance the data-gathering processes and address organizational requirements to support a formalized supplier diversity program. We use this data to develop our efforts to support a more inclusive supply chain.
For more information, please read our Supplier Diversity policy statement.
Partner Quote
Joe Blackstone, Founder, President Blackstone Consulting, Inc.
“BCI/RJB, as a diverse certified MBE, is proud to have worked with Servicon for a decade. Our company’s fiber is built on diversity —ownership, senior management, diversity in the workforce, and giving back to the community. Our partnership with Servicon has been collaborative, and we have learned many tools such as training, new technology, and best practices as we provide the highest quality janitorial services to clients. Together, we bring the best to a customer while promoting diversity.”
Read Our Latest ESG Impact Report
Thrive – Doing Well by Doing Right.
