Culture & Support at Servicon

Culture & Support at Servicon 

At Servicon, we aim to provide employees with opportunities and a fair, respectful, and collaborative work environment. We are committed to fostering a workplace that values and supports individuals while listening to and respecting the communities we serve. We believe that a culture of support enhances employee well-being, drives innovation, and helps attract and retain talent. Guided by our core values, we strive to be a place where team members, across backgrounds, roles, and experiences, feel recognized and supported. 

Scope of This Policy 

This Culture & Support policy applies to all Servicon employees, including full-time, part-time, and temporary team members, as well as independent contractors and vendors engaged in our operations. While this policy is not directed at clients, we seek to collaborate with partners who uphold similar values of fairness, care, and respect. 

Our Commitment 

• Equal Employment Opportunity Practices: We strive to attract the best people from the broadest pool of candidates.  We are committed to offering equal employment opportunity and do not consider race, sex, age, religion, disability or any other protected classification in making employment decisions.  We provide opportunities through fair hiring, retention, and professional development practices that embrace the strength of a diverse workforce.   

• Respectful Workplace: All team members are expected to treat others with fairness and respect. Discrimination, harassment, and retaliation are not tolerated. 

• Fair Employment: All employment decisions, including hiring, promotion, compensation, transfer, layoff, recall, discipline, termination working conditions, benefits and development decisions, are based on qualifications and business needs, in compliance with applicable laws. 

• Continuous Learning: We invest in ongoing training to encourage understanding of team members’ individuality, to develop leadership skills in our team members and to support a respectful and supportive workplace culture. 
• Community Engagement: We support initiatives that reflect our values and benefit the communities we serve. 

Accountability and Oversight 

• Leadership Example: Leaders are expected to model fairness and foster support of team members. 

• Workplace Review: We review and revise policies and performance evaluation procedures periodically with the goal of cultivating a culture that supports collaboration, growth and equal opportunity. 

• Governance: Our leaders and legal team oversee workplace policies to ensure alignment with our values and legal responsibilities. 

At Servicon, every employee and partner play a role in maintaining a positive, fair, and inclusive workplace. Together, we cultivate a culture that supports collaboration, growth, and equal opportunity for all. 

This policy statement is endorsed by Servicon’s executive leadership.