Methicillin-resistant Staphylococcus aureus (MRSA) is an infectious disease that hospital environmental services (EVS) and other hospital cleaning services must be familiar with to help prevent its spread. Facts EVS for Hospitals Should Know About MRSA MRSA is a...
Healthcare
EVS for Hospitals – Winning the Battle Against C. Diff
Much is written about the role of hospital environmental services (EVS) in the fight against healthcare-acquired infections (HAIS) for a good reason. EVS for hospitals plays a significant role in reducing many types of HAIs, including Clostridioides (formerly known as...
Focused Rounding – EVS for Hospitals’ Commitment to Quality
At Servicon, we developed Focused Rounding because we believe it is an essential component of any effective environmental services (EVS) for hospitals program. This proprietary process helps us validate that EVS is meeting and exceeding the level of service specified...
Patients First Training Program
Studies show that the empathetic treatment of patients can lead to: Faster patient healing Improved adherence to medications Reduced malpractice cases More positive patient outlook Higher patient rating of overall hospital stay. Research indicates that physicians...
Servicon’s EVS for Hospitals Earns Double the Average NPS
Servicon conducts a biannual Client Survey to ensure our environmental services (EVS) for hospitals and other commercial cleaning services are meeting and exceeding our customers' expectations. The Spring 2021 Client Survey yielded a net promoter score (NPS) of 72,...
Smart Facility Makes EVS for Hospitals Smarter
Servicon is constantly looking for ways to enhance and ensure the quality of its environmental services (EVS) for hospitals while streamlining processes for EVS hospital staff. With this goal in mind, Servicon has adopted the innovative Smart Facility Software Suite®....
New UV Technology Ensures the Quality of Servicon’s EVS for Hospitals
Image Source: ecolab.com The use of proper infection-prevention protocols by environmental services (EVS) for hospitals and other healthcare settings is vital. This makes training new hospital and healthcare EVS workers and ensuring all EVS team members are following...
What Hospital Environmental Services Need to Know About C. Auris
Candida auris (C. auris) is a highly infectious yeast—a type of fungus. It is drug-resistant, highly contagious, can live for weeks—if not months—on surfaces, and is often deadly. According to the CDC, more than one in three patients with an invasive C. auris...
The 5 Most Common Types of Healthcare-Acquired Infections
"What are the most common healthcare-acquired infections?" is a question we are asked a lot at Servicon. The answer depends on a variety of factors, such as the environment (hospital surgery rooms vs. non-healthcare, for example) and population (healthy adults vs....
The Importance of Empathy – Stories from the Frontline
On average, environmental services (EVS) technicians spend more time in patients’ rooms than doctors or nurses. Often, finding EVS technicians approachable, patients will express concerns or fears to EVS employees that they may not express to other hospital staff....
Cancer & the Role of Empathy in EVS
When Servicon Operations Manager, Juan Vasquez, walked by a woman sitting in a chair alone, he could tell something was wrong. She looked pale and troubled. Because he worked on the cancer treatment floor of the hospital, Juan knew that it’s likely she just finished a...
Hospital Environmental Services & Throughput
Ever-tightening budgets are putting pressure on hospitals to improve their throughput – the time from patient admittance through discharge. It is a mistake to overlook the significant role hospital environmental services (EVS) can play in the process.
Hospital Environmental Services, Empathy & HCAHPS
Empathy can positively impact hospital patient satisfaction and raise HCAHPS scores. Yet the significant contribution hospital environmental services (EVS) workers with empathy training can make in these areas is often overlooked.
Healthcare EVS – Empathy by the Numbers
The CDC reports healthcare acquired infections (HAIs) account for an estimated 1.7 million infections and 99,000 associated deaths each year. Statistics such as these highlight the importance of hospital environmental services (EVS) workers and their role in infection prevention.
6 Traits of Hospital Environmental Services Technicians
Hospital environmental services (EVS) technicians face many challenges. Some are obvious. Others are subtler and call for a unique skill set. Here are six character traits to look for in new hires and cultivate in your current EVS healthcare team.
Scratching the True Surface of Antimicrobial Coatings
Antimicrobial surface coatings are being promoted as a way to keep your facilities virus-free for up to seven days. Yet the reality is more complicated and, currently, these surfaces provide less of a solution than we might wish.